Privacy Policy

Last Updated: October 2025

Keli Kane Company (“Keli Kane Co.,” “we,” “our,” or “us”) respects and values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kelikane.com or use our services including web design, marketing automation, creative design, and printing solutions.

1. Information We Collect

We collect personal and non-personal information to better serve our clients and visitors.

A. Information You Provide to Us

Name, email address, phone number, and business details provided through contact forms or quote requests.
Payment and billing information (processed securely through trusted third-party payment gateways).
Project details, messages, or attachments you send us directly.

B. Automatically Collected Information

IP address, browser type, and device information.
Pages visited, session duration, and referral URLs.
Cookies and tracking data collected through analytics tools to help us improve performance.

C. Information from Third Parties

Advertising platforms (e.g., Google Ads, Meta Ads).
CRM or marketing systems connected to our internal automation platform.
Printing and logistics partners for order fulfillment.

2. How We Use Your Information

To provide, deliver, and manage the services you request.
To respond to inquiries and provide customer support.
To process payments, invoices, and transactions securely.
To send updates, newsletters, and promotional content (only if you opt in).
To analyze and improve our website’s performance and user experience.
To comply with legal requirements or prevent fraud.

We never sell or rent your personal information to third parties.

3. Legal Basis for Processing (EU/UK Visitors)

We process your personal information under one or more of the following legal grounds: (a) your consent, (b) fulfillment of a contract, (c) compliance with legal obligations, and (d) our legitimate business interests in improving our services and communications.

4. How We Share Information

Service Providers: hosting, CRM, and analytics tools used to operate our site.
Payment Processors: for secure payment transactions.
Printing & Shipping Partners: to fulfill physical product orders.
Legal Authorities: when required by law or legal process.

All third-party partners are required to protect your information and may only use it for authorized purposes.

5. Data Retention

We retain personal data for as long as necessary to fulfill our obligations and improve services, unless a longer retention period is required by law. For example, accounting and transaction records are kept for seven years to comply with tax laws.

6. Your Rights

Access your personal data held by us.
Request correction or deletion of your information.
Withdraw consent for marketing or communications.
Request restriction of processing or data portability (where applicable).

To exercise these rights, contact us at info@kelikane.com. We respond within the timeframes required by law.

7. Marketing Communications

By subscribing to our newsletter, submitting a form, or requesting a quote, you agree to receive updates about our services. You may opt out anytime by clicking “Unsubscribe” or emailing info@kelikane.com with the subject line “Unsubscribe.”

8. Cookies and Analytics

We use cookies to improve user experience and analyze traffic. You can control or delete cookies in your browser settings. Third-party analytics tools (e.g., Google Analytics) help us understand how visitors use our site.

Some cookies are essential for functionality; disabling them may affect website performance.

9. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data. This includes SSL encryption, secure servers, limited access, and data backups. However, no online system is 100% secure. Please use caution when sharing sensitive data online.

10. Children’s Privacy

Our website and services are not directed toward children under 18. We do not knowingly collect data from minors. If we become aware that we have received such information, we will delete it immediately.

11. International Data Transfers

By submitting your information, you understand that it may be processed and stored in the United States, where data protection laws may differ from those in your jurisdiction. We take steps to ensure your data is handled in a secure and lawful manner.

12. Links to Third-Party Websites

Our site may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. The updated version will be posted on this page with a new “Last Updated” date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Keli Kane Company
Attn: Privacy Manager
5507 E Evans St, Ste 104-330
San Antonio, TX 78261

📧 info@kelikane.com
🌐 www.kelikane.com